Tuesday, May 11, 2010 2:00pm - 2:30pm
Microsoft Office Communications Service 2007 R2 promises advanced unified communications capabilities that combine IM, presence and the emerging promise of IP telephony and video to deliver true telepresence. Yet Microsoft OCS performance and reliability depend on two major factors: the compatibility of the SIP trunking connections and the caliber of the global voice peering network.
Microsoft requires IP telephony service providers to be certified, yet there is still inconsistency among Microsoft OCS-certified vendors and service providers in terms of call quality, reliability and performance, particularly on calls that connect to a PSTN landline. What are the keys to evaluating IP telephony service providers to ensure business-class performance and reliability?
This session provides evaluation criteria for selecting IP telephony providers for Microsoft OCS. Attendees will learn about global peering networks and related performance and cost metrics illustrated through a real-world deployment of a presence-aware 24/7 operations center.